Fees & Insurance
Understand our billing and financial policies
Counseling Fees
Fees are set by our practice or by your insurance provider's contracted in-network rate. We believe that everyone should be able to afford counseling and so we offer a sliding scale fee in certain situations. For more information feel free to contact us.
All of our providers are in-network for Blue Cross Blue Shield PPO and Blue Choice, as well as Aetna.
In-Network Insurance
The best way to verify that your counselor is an in-network provider for your insurance plan is to simply call the customer service phone number on the back of your card. Let them know that you would like to begin counseling with one of our providers and they can verify your benefits and confirm that he or she is an in-network provider.
You may also be able to utilize online provider lookup, if offered by your insurance carrier.
Out-Of-Network Insurance
If our counselors are not considered in-network providers for your insurance plan we are happy to provide you with receipts for services to be submitted to your insurance carrier.
If you have any questions regarding your insurance company's out-of-network benefits, simply call the customer service number on the back of your card. Payment for all out-of-network clients is due at the time of service.
No Surprises Act
Beginning on January 1, 2022 the federal No Surprises Act went into effect.
Part of this act stipulates that anyone who will not be using his or her insurance benefits, or does not have insurance benefits, is entitled to request a Good Faith Estimate, which outlines the estimated costs of counseling.
To learn more about the No Surprises Act and the Good Faith Estimate please click here.
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